documents

GeoScratch Support

Thanks for using GeoScratch! If you need help, have feedback, or want to report a problem, please contact us.

Contact

Email: support@koneckta.com

When contacting support, please include:

• Your device model
• Your iOS or iPadOS version
• A brief description of the issue
• A screenshot, if possible

Frequently Asked Questions

How do I reveal a fact?

Use your finger to scratch the card until the country and its fact are revealed.

How does the daily streak work?

Open GeoScratch and complete the daily scratch card to continue building your streak.

Why isn’t the scratch card responding?

Close and reopen GeoScratch. If the issue continues, restart your device and confirm that you’re using the latest version of the app.

How do I share a fact?

After revealing a fact, tap Share this fact and select one of the sharing options shown by your device.

Privacy

Read the GeoScratch Privacy Policy

GeoScratch is developed and maintained by Koneckta Limited.

Last updated: July 19, 2026